Returns & Exchanges

At Private Label Extensions, we strive for excellence and want you to be completely satisfied with your purchase. We offer a 30-day return window for items in their original, unaltered condition with all packaging intact.

Return Process

• 1.
  Verify Eligibility

  Ensure your hair extensions or beauty products are unused, uncut, and still in their original zip-tie packaging to qualify for a return or exchange.

• 2.
  Contact Support

  Email our customer service team with your order number and photos of the product to receive your Return Merchandise Authorization (RMA) number.

• 3.
  Package and Ship

  Securely pack your items and include the RMA form inside the box; we recommend using a trackable shipping service as we are not responsible for lost packages.

• 4.
  Inspection and Refund

  Once our quality control team inspects and approves the return, your refund or store credit will be processed within 5-7 business days.